My account is locked

So, you’ve come across this screen:

What’s happened?

So as to ensure your account’s privacy/security and comply with GDPR guidelines, login credentials for your CodinGame account are strictly individual (for one user only). 

Anyone who logs into your account gains access to your campaigns, your account data and your candidates’ personal details. Therefore, it’s important to track and restrict access to this data. 

If you’re logged into your account and another user simultaneously attempts to access our platform using your credentials, you’ll automatically be logged out. This will trigger the alert shown above and lock your account. 

Up to 3 users are included in a Growth subscription. Manage your users and their permissions here. If you need more users, please contact us at sales@codingame.com

Users are unlimited in an Enterprise subscription.

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