Fixing a result

Sometimes, we’ll mistakenly mark a candidate’s answer incorrect – usually due to a spelling mistake. There’s a very easy way to fix this.

First, access your candidate’s test report and go over his or her answers. Find the question you want to mark differently. You’ll see this: 

Simply switch the slider from left to right to change the rating:

You’ll see a small red “fixed” banner. You’ve successfully changed the marking for this question! The candidate’s global score will update automatically.

NB: This also applies in the opposite situation. If an answer has been marked correct by mistake, you can fix it by switching the slider.