Fixing a result
Sometimes, we’ll mistakenly mark a candidate’s answer incorrect – usually due to a spelling mistake. There’s a very easy way to fix this.
First, access your candidate’s test report and go over his or her answers. Find the question you want to mark differently. You’ll see this:
Simply switch the slider from left to right to change the rating:
You’ll see a small red “fixed” banner. You’ve successfully changed the marking for this question! The candidate’s global score will update automatically.
NB: This also applies in the opposite situation. If an answer has been marked correct by mistake, you can fix it by switching the slider.